We do not offer same-day engraving
We may be able to provide certain engraving services for the next-day, however we ask customers to allow at least 5 business days turn-around.
For more on this, please follow this link.
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Engraving involves permanently marking an object's surface.
As engravers, our job is to follow your instructions. We reproduce the wording you provide exactly as provided. It is up to you to ensure your instructions are clear and correct prior to engraving.
Mistakes in the information you provide are not always obvious to the engraver and may appear in the finished work.
Please check your engraving information before you give it to us. Important details such as the spelling of names and places, grammar and punctuation, are common problem areas.
If you are not sure how to proceed, always ask - we're happy to help you achieve the best results.
Please Contact Us with any questions.
If your item is delicate, too small or not suitable for machine or laser engraving, we can arrange for our hand engraver to make the inscriptions you require.
Typically the hand engraver collects items once per week on Wednesday and returns them on Friday.
Common items that require engraving by hand include
If you're not sure whether your item requires hand or machine engraving, contact us or bring the item into the store - generally we will know once we see it.
We take the highest degree of care with your valuables (i.e. items you bring to us for engraving). However, it is important to keep in mind that sometimes problems can occur outside of our control - unforseen power outages, machine faults, breakages due to an item's unsuitability for engraving, etc.. That is why, when you leave an item with us for engraving, you must accept all risks involved, including cost of replacement.
If you believe an error was made by us that could easily have been avoided, please talk to us - we'll be happy to discuss the matter with you and, if we find that we are at fault, work out a swift and suitable solution.
For information on Engraving Prices and the correct List Format to provide us, tap the "☰ More" icon above.
Certain items may not be engravable due to their thickness, hardness, proportions, etc..
Some items may only be suitable for one type of engraving - eg. laser, diamond-tip, by hand, etc.
We may also advise against engraving an item (or choose not to ) because of its value and the uncertainty of the engraving result.
Always contact us to enquire about engraving on personal and valuable items**.
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Pricing for the listed item may have changed since it was added or last updated. The item may also have been discontinued.
Further contact details are available on the Contact Us page.
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